 Implementation of personalised services for social care requires local authorities to make major changes to processes, organisational structure and relationships with providers and the public. As central Government legislation matures local Government will require both macro-level policy, process and organisation change and also lower-level issue resolution, for example in resource allocation systems, self-assessment, care manager roles etc. The consultants at Plan My Care have worked with both central and local Government and have a detailed understanding of policy implementation as well as practical, pragmatic skills in implementing the necessary changes to support personalisation
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